Best Self-Hosted Decagon Alternatives in 2026
Decagon is an AI customer support agent that handles complex conversations and takes actions on behalf of support teams.
5 Self-Hosted Alternatives to Decagon
Parlant
18KThe conversational control layer for customer-facing AI agents
Botpress
15KBuild powerful AI agents with Botpress. An intuitive building experience powered by the latest LLMs. Get started for free
Typebot
9.8KTypebot is a self-hosted customer engagement replacement for Braze, Chatbase, and more.
Hexabot
926Hexabot is a self-hosted automation & workflow replacement for Chatbase, Decagon, and more.
Tiledesk
280Tiledesk handles all-in-one customer engagement platform from lead-gen to post-sales as a self-hosted solution.
Why Look for Decagon Alternatives?
Decagon is an AI customer support agent that handles complex conversations and takes actions on behalf of support teams.
Self-hosted alternatives give you full data ownership, predictable costs, and zero vendor lock-in. You run the software on your own infrastructure and control everything.
5 Best Open-Source Alternatives to Decagon
Parlant
Conversational AI engine that keeps agents business-aligned and compliant as you scale. Build adaptive agents through feedback-driven development. — 17,829 GitHub stars. Licensed under Apache-2.0.
Botpress
A comprehensive platform for creating AI agents with intuitive tools, extensive integrations, and enterprise-grade features powered by the latest language models. — 14,598 GitHub stars. Licensed under MIT.
Typebot
Typebot: Create and embed advanced chatbots. — 9,776 GitHub stars. Licensed under AGPL-3.0.
Hexabot
Hexabot is an open-source platform for creating intelligent, multilingual chatbots without coding complexity. — 923 GitHub stars. Licensed under AGPL-3.0.
Tiledesk
All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to and Tidio. Licensed under MIT.
Why Self-Host Instead of Decagon?
- Data ownership. Your data stays on your server, not on Decagon’s infrastructure.
- Predictable costs. Pay a fixed VPS cost instead of growing per-user or per-usage fees.
- No vendor lock-in. Export and migrate your data anytime. You control the database.
- GDPR and compliance. Hosting your own tools simplifies data residency and compliance requirements.
Why teams switch from Decagon
- → Data ownership. Your data stays on your server -- not on Decagon's infrastructure.
- → Predictable costs. Pay a fixed VPS cost instead of growing per-user or per-usage fees.
- → No vendor lock-in. Export and migrate your data anytime. You control the database.
- → GDPR and compliance. Hosting your own tools simplifies data residency and compliance requirements.
Head-to-Head Comparisons
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