Freescout

Released under AGPL-3.0, Freescout provides email management system on self-hosted infrastructure.

AGPL-3.0 Free freescout-helpdesk/freescout · 4.2K freescout.net PHP 1 deploy option Mobile App

Overview

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) The project has 4K+ GitHub stars and is licensed under AGPL-3.0.

Key Features

Source: GitHub README

No limitations on the number of users, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual: English, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Kazakh, Korean, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Slovak, Slovenian, Swedish, Turkish, Ukrainian.
Seamless email integration.
Supports modern Microsoft Exchange authentication.
Fully supports screen readers (for visually impaired).
Built with strong focus on security.
Web installer & updater.
Starred conversations.
Forwarding conversations.

Getting Started

Source: GitHub README

Installation Guide

Images & one-click installs:

Docker Image
Softaculous (cPanel, Plesk, ISPmanager, H-Sphere, DirectAdmin, InterWorx)
Fantastico (cPanel, DirectAdmin, ISP Manager, ISP Config)
Cloudron
Ubuntu (bash script)

Normalized Features

Source: tool-features-normalized.json

accessibility, docker, mobile app, mysql, postgresql, push notifications, responsive.

Deploy

Docker

Self-host with Docker Compose

Coolify

One-click via Coolify panel

Elestio

Managed hosting from $9/mo

PikaPods

Simple managed hosting

Features

Communication & Notifications

Push Notifications

Localization & Accessibility

Accessibility (a11y)

Mobile & Desktop

Mobile App
Responsive / Mobile-Friendly

Category

Email & Newsletters (73)

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