HelpRealm

HelpRealm lets you run lightweight support ticket system entirely on your own server.

MIT Free danielbrendel/dnyhelprealm · 45 github.com PHP REST API

Overview

Lightweight support ticket system as SaaS solution. Support customers via E-Mail, ticketing forms and API. Lightweight support ticket system as SaaS solution. Support customers via E-Mail, ticketing forms and API. - danielbrendel/dnyHelpRealm The project has 45 GitHub stars and is licensed under MIT.

Key Features

Source: GitHub README

Create tickets
List tickets
Manage tickets
Different types and priorities
Different ticket status
Ticket notes
Ticket attachments
Manage groups
Route tickets through groups
Manage agents

Normalized Features

Source: tool-features-normalized.json

mysql, rest api.

Deploy

Docker

Self-host with Docker Compose

Coolify

One-click via Coolify panel

Elestio

Managed hosting from $9/mo

PikaPods

Simple managed hosting

Features

Integrations & APIs

REST API

Category

Customer Support & Ticketing (19)

Replaces

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View all 19 →

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FreeScout

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osTicket

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Peppermint

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Frappe Helpdesk

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