Libredesk

For help desk & ticketing, Libredesk is a self-hosted solution that provides modern customer support desk. Single binary app.

AGPL-3.0 Free abhinavxd/libredesk · 2.4K libredesk.io Go 2 deploy options Webhooks

Overview

Modern, open source, self-hosted customer support desk. Single binary app. Free, open-source customer support software. Self-hosted help desk platform with shared inbox, automation, CSAT surveys, and granular permissions. Single binary deployment. The project has 2K+ GitHub stars and is licensed under AGPL-3.0.

Key Features

Source: GitHub README

Multi Shared Inbox
Granular Permissions
Smart Automation
CSAT Surveys
Macros
Smart Organization
Auto Assignment
SLA Management
Custom attributes
AI-Assist

Getting Started

Source: GitHub README

The latest image is available on DockerHub at libredesk/libredesk:latest


## Normalized Features

*Source: tool-features-normalized.json*

ai integration, custom fields, docker, docker compose, postgresql, rbac, webhooks.

<DeploymentOptions slug={frontmatter.slug} />

Features

Authentication & Access

Role-Based Access Control

Integrations & APIs

Webhooks

AI & Machine Learning

AI / LLM Integration

Customization & Branding

Custom Fields

Category

Customer Support & Ticketing (19)

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