unsubbed.co

Live Helper Chat

For communication & messaging, Live Helper Chat is a self-hosted solution that provides live Support chat for your website.

Overview

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot. Live support chat for your website with Bot, Voice, Video, ScreenShare support. Featuring web/mobile/desktop apps. Supports Telegram, Twilio (whatsapp), Facebook messenger, Rest API integrations. The project has 2K+ GitHub stars and is licensed under Apache-2.0.

Key Features

Source: GitHub README

  • Bot with the possibility to integrate any third-party AI
  • XMPP support for notifications about new chats (iPhone, iPad, Android, Blackberry, GTalk, etc.)
  • Chrome extension
  • Repeatable sound notifications
  • See what the user sees with a screenshot feature
  • Drag & Drop widgets, minimize/maximize widgets
  • Multiple chats at the same time
  • See what users are typing before they send a message
  • Multiple operators
  • Send delayed canned messages as if it was a real user typing

Normalized Features

Source: tool-features-normalized.json

browser extension, docker, elasticsearch, ldap, mobile app, multi language, npm, plugins, rest api, speech to text, sso, two factor auth, webhooks, xmpp.

Features

Authentication & Access

  • LDAP / Active Directory
  • Single Sign-On (SSO)
  • Two-Factor Authentication

Integrations & APIs

  • Plugin / Extension System
  • REST API
  • Webhooks

AI & Machine Learning

  • Speech-to-Text / Voice

Communication & Notifications

  • XMPP / Jabber

Localization & Accessibility

  • Multi-Language / i18n

Mobile & Desktop

  • Browser Extension
  • Mobile App