Overview

Open-source live customer chat The project has 6K+ GitHub stars and is licensed under MIT.

Key Features

Source: GitHub README

Reply from email - use Papercups to answer support tickets via email
Reply from SMS - forward Twilio conversations and respond to SMS requests from Papercups
Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers
React support - embed the chat widget as a React component, or a simple HTML snippet
React Native support - embed the chat widget in your React Native app
Flutter support - embed the chat widget in your Flutter app (courtesy of @aguilaair )
Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel
Mattermost integration - connect with Mattermost, so you can view and reply to messages directly from Mattermost
Markdown and emoji support - use markdown and emoji to add character to your messages!
Invite your team - send invite links to your teammates to join your account

Getting Started

Source: GitHub README

The fastest way to get started is one click deploy on Heroku with:

Normalized Features

Source: tool-features-normalized.json

mobile app, one click deploy, slack integration.

Deploy

Docker

Self-host with Docker Compose

Coolify

One-click via Coolify panel

Elestio

Managed hosting from $9/mo

PikaPods

Simple managed hosting

Features

Integrations & APIs

Slack Integration

Mobile & Desktop

Mobile App

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